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Answers to common questions.

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Find the Space that's perfect for you


We’ve compiled a list of answers to common questions.

What time can I check-in?
Guests are allowed to check-in from 15:00.
What time will I need to check-out by?
Guests are required to check-out by 11:00.
Can I check out after 11:00?
Check-out after 11:00 may be possible, subject to availability and by prior arrangement. Please enquire with our reservations team for approval.
Do I need to provide anything after booking?
Guests are required to complete a registration form and provide photo identification prior to checking into any of the spaces.
Can I check in earlier than 3pm?
Though it may take us until 15:00 to ensure that the Space is ready when you arrive, if our cleaners are done ahead of schedule we will certainly let you know as soon as we know!
Do you accept pets?
Some of the Spaces are in fact pet-friendly – if you have a pet, please enquire with our reservations team for approval prior to booking.
How do I check in to my accommodation?
Our Spaces are operated on either a keyless or self check-in basis. Guests will check themselves in upon arrival at the property using a digital key. Once you have completed your booking registration, you will receive further information on how to access your accommodation.